Last Updated: August 8, 2026
At The Fiora Collection, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our online store. This Privacy Policy explains how we collect, use, disclose, and protect your information.
By using our website or purchasing from us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you visit our store, place an order, contact us, or interact with our website, we may collect information that you voluntarily provide.
This information may include:
-
Your name
-
Billing and shipping address
-
Email address
-
Phone number
-
Order and purchase information
-
Payment-related information
-
Information you provide when contacting customer support
-
Account information, if you create an account
-
Information submitted through forms, reviews, or other website features
We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
-
Process and fulfill your orders
-
Provide shipping and delivery services
-
Process payments
-
Communicate with you about your orders
-
Provide customer support
-
Respond to questions and requests
-
Improve our website, products, and services
-
Personalize your shopping experience
-
Detect, investigate, and help prevent fraudulent or unauthorized activity
-
Maintain website security
-
Send promotional communications where permitted by applicable law and your preferences
-
Comply with legal and regulatory obligations
Payment Information
When you make a purchase, payment information may be processed through third-party payment providers available through our Shopify store.
We generally do not directly store complete payment card information on our own systems. Payment information is handled according to the privacy policies and security practices of the applicable payment provider.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our store, and improve the shopping experience.
Cookies may help us:
-
Keep items in your shopping cart
-
Remember your preferences
-
Understand website traffic and usage
-
Improve website performance
-
Provide relevant content or marketing where applicable
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
How We Share Information
We may share personal information when reasonably necessary to operate our business and provide services to you.
This may include sharing information with:
-
Shopify and service providers supporting our online store
-
Payment processing providers
-
Shipping and delivery providers
-
Technology and website service providers
-
Customer support providers
-
Marketing or analytics providers, where applicable
-
Legal, regulatory, or governmental authorities when required by law
We do not sell your personal information for money.
Third-Party Services
Our store may use third-party services and applications to support functions such as payments, shipping, analytics, marketing, customer support, and website functionality.
These third parties may collect or process information according to their own privacy policies. We encourage you to review the privacy policies of third-party services you use through our website.
Marketing Communications
If you choose to subscribe to our marketing communications, we may use your email address to send you information about products, promotions, collections, or other updates from The Fiora Collection.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us at hello@domin.com.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
-
Request access to personal information we hold about you
-
Request correction of inaccurate information
-
Request deletion of certain personal information
-
Request information about how your personal information is used
-
Withdraw consent where processing is based on consent
-
Opt out of certain marketing communications
Some rights may be subject to applicable legal limitations or exceptions.
To make a privacy-related request, please contact us at hello@domin.com.
Children's Privacy
Our website is not intended to knowingly collect personal information directly from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate permission, please contact us at hello@domin.com so that we can review and take appropriate action.
International Visitors
If you access our store from outside the United States, your personal information may be processed in countries where we or our service providers operate.
Privacy and data protection laws may differ between countries. By using our website, you understand that your information may be processed in accordance with applicable laws and the practices described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When changes are made, we will update the Last Updated date at the beginning of this policy. We encourage you to review this page periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:
The Fiora Collection
United States of America
Email: hello@domin.com
We appreciate your trust and are committed to handling your information responsibly.
